Refund policy
Al-Baraka Handicrafts
At Al-Baraka Handicrafts, we take pride in delivering high-quality handcrafted products. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase (order ID or invoice) is required.
2. Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized products
- Items damaged due to misuse
- Products purchased during clearance or sale (if applicable)
3. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the product
- We will offer a replacement or full refund
4. Refund Process
- Once your return is approved and received, we will inspect the item.
- Refund will be processed within 5–7 business days.
- The amount will be credited to your original payment method.
5. Shipping Charges
- Return shipping cost is to be borne by the customer unless the product is defective or incorrect.
- Original shipping charges (if any) are non-refundable.
6. Cancellation Policy.
- Once shipped, orders cannot be cancelled.
7. Contact Us
For any return, refund, or cancellation queries:
Al-Baraka Handicrafts
📧 handicraftsalbaraka@gmail.com
📞 +91-7351600972