Terms of service

Al-Baraka Handicrafts

By accessing our website and purchasing from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General

  • These Terms apply to all users of the website, including browsers, customers, and merchants.
  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision.

2. Products & Services

  • All products are subject to availability.
  • We reserve the right to limit quantities, discontinue products, or change pricing without prior notice.
  • We strive to display product colors and details accurately, but slight variations may occur due to screen differences or handmade nature of products.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • We accept secure payments via trusted payment gateways.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Order Acceptance & Cancellation

  • Your order is confirmed only after successful payment and confirmation message/email.
  • We may cancel orders due to stock issues, pricing errors, or suspicious activity.
  • Customers can cancel orders within 12 hours of placing them.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location or external factors.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Refunds

  • Please refer to our Refund & Return Policy for detailed information.
  • Refunds and replacements are subject to approval based on our policy.

7. Intellectual Property

  • All content on this website (images, logos, text, designs) is the property of Al-Baraka Handicrafts.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability is limited to the purchase amount of the product.

10. Third-Party Services

  • We may use third-party services (payment gateways, shipping providers).
  • We are not responsible for their actions or policies.

11. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Continued use of the website implies acceptance of the updated Terms.

12. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of New Delhi, India courts.

13. Contact Information

For any questions regarding these Terms:

Al-Baraka Handicrafts
📧 handicraftsalbaraka@gmail.com
📞 +91-7351600972
📍 Shop 477, Sadar Bazar, Bartan Wale Gali Marg,
New Delhi – 110006, India